How ChatvLink uses cookies and similar technologies. This policy complies with PIPEDA and BC PIPA requirements for informed consent.
Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They help the site remember your preferences, keep you logged in, and improve your experience.
ChatvLink uses only strictly necessary (essential) cookies. We do not use tracking cookies, advertising cookies, or analytics cookies.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
session |
Keeps you logged in while you use the site. Contains an encrypted session ID. | Session (expires when you close the browser) or up to 7 days if "Remember Me" is enabled. | Essential / Strictly Necessary |
csrf_token |
Security token to prevent cross-site request forgery attacks on forms and API calls. | Session | Essential / Strictly Necessary |
cookie_consent |
Stores your cookie consent preference so we don't repeatedly show the consent banner. | 1 year | Essential / Strictly Necessary |
Under PIPEDA and the CRTC's guidelines on cookies, strictly necessary cookies do not require prior consent because they are essential for the service to function. Since we only use essential cookies, the cookie banner on our site is for transparency — to inform you — rather than to obtain legal consent.
ChatvLink itself does not set third-party cookies. However, the following third-party services may set their own cookies when you interact with them:
SID, HSID). These are governed by Google's Privacy Policy.__stripe_sid, __stripe_mid). These are governed by Stripe's Privacy Policy.You can control and delete cookies through your browser settings:
Note: disabling essential cookies will prevent you from logging in and using core features of ChatvLink.
In addition to cookies, ChatvLink uses browser localStorage for non-sensitive UI preferences (e.g., theme, last visited page). No personal data or authentication tokens are stored in localStorage. You can clear localStorage through your browser's developer tools or by clearing site data.
We may update this policy if our cookie usage changes. Check the "Last Updated" date below for the most recent version.